SIA Door Supervision

Learners must be aged 18 years or over.

Registration Documents

Learners must complete registration documents in advance of the course commencement. This includes providing two proofs of address and one proof of identity from a specified list.

English Language

Learners should have, at a minimum, language skills in reading, writing, speaking, and listening at Ofqual Level 1 or an equivalent standard. If you are unsure whether you meet this requirement, please contact us.

• Physical Intervention Questionnaire
• ACT Awareness
• ACT for Security
• “Pre-course learning (DS Full & CCTV)” on our Learning Management System 

Day 1 – Emergency First Aid

Day one of this course includes the Emergency First Aid at Work qualification, including Catastrophic Bleed training.  This course covers the basics of first aid provision and will enable you to deliver first aid safely, both in and outside of work. Students will learn the roles and responsibilities of a first aider, how to deal with an unresponsive casualty, manage external bleeding, assess first aid incidents, and much more. This is a separate qualification from the BIIAB Level 2 Award in Door Supervision, and you will receive a separate RQF Certificate.

On day two of your course forms an overview of what it means to work in the private security industry in the UK. Candidates learn about fire safety and emergency procedures and how best to enact them and health and safety as a security operative. You will also be taught communications best practices and using radios. This is in addition to content covering the safeguarding of vulnerable people and counter-terrorism awareness; explicitly, students will learn how private security can be a key barrier in the prevention of terrorism.

Day three of the course covers more detail about the role of a Door Supervisor, including licensing and the legalities of the role. Students are taught how to manage customer expectations, including queuing and searching, and when it is appropriate to reject or remove a customer from a venue.

Day four of the course combines practical with theory as candidates are taught the theories that underpin conflict management and why it is a key tool in any door supervisor’s arsenal. You will be taught de-escalation and how to defuse situations using positive communication. This is then enacted through scenarios based on real-life situations our trainers have faced themselves, to provide an insight into what it is like to work frontline as a door supervisor.

The term ‘assessment day’ may sound daunting, but it is nothing to worry about; our trainers will make sure you are ready and confident before you sit any assessments. The assessments are for the previous three days, which include a mixture of multiple-choice exams, filmed assessments on searching, the use of communication devices and conflict management and a written assessment in which you will be writing an incident report. FGH Training is an inclusive training provider and adept at making reasonable adjustments for students with additional learning needs.

The final day of the SIA Course in Lancaster continues with learning higher-level physical intervention techniques before practising utilising them synchronously with your conflict management skills in more real-life scenarios. This will then be recorded for the examining body to evidence the competency of your physical intervention skills.

Candidates will be assessed via:
• E-assessment
• Multiple Choice Examination
• Practical Demonstration/Assignment

As this qualification is regulated in England, the assessments are conducted in English. It is important that learners have reasonable abilities in English language to have a fair opportunity to being successful.

Learners who successfully complete all assessments will receive a Level 2 Award for Door Supervisors in the Private Security Industry and will be eligible to apply for their SIA Door Supervision Licence.