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Course Overview
This course is aimed at anyone wanting to work as a CCTV operator in the UK. Under the Private Security Industry Act 2001, all CCTV operators must hold a licence to practice issued by the Security Industry Authority (SIA). The course covers all aspects of the security industry, including Customer Service, The SIA and Licensing, Health and Safety, The Law, Drugs, Reporting Procedures, Counter Terrorism Awareness. This exciting course will equip you with the skills needed to pursue a successful career in the Private Security Industry.
Learners must be aged 18 years or over.
Registration Documents
Learners must complete registration documents in advance of the course commencement. This includes providing two proofs of address and one proof of identity from a specified list.
English Language
Learners should have, at a minimum, language skills in reading, writing, speaking, and listening at Ofqual Level 1 or an equivalent standard. If you are unsure whether you meet this requirement, please contact us.
Day 1 – Working in the Private Security Industry
Day one of your course forms an overview of what it means to work in the private security industry in the UK. Candidates learn about fire safety and emergency procedures and how best to enact them and health and safety as a security operative. You will also be taught communications best practices, and using radios. This is in addition to content covering the safeguarding of vulnerable people and counter-terrorism awareness, explicitly students will learn how private security can be a key barrier in the prevention of terrorism.
Day two of the course covers more detail about the role of a CCTV Operator, including licencing and the legalities of the role. Students are taught how to manage the associated technology of the role, including the pan, zoom and tilt functions of the camera and switching between cameras. Candidate will also be aught how to manage data compliantly for the role and prepare evidence used by key stakeholders.
The term ‘assessment day’ may sound daunting, but it is nothing to worry about, our trainers will make sure you are ready and confident before you sit any assessments. The assessments are for the previous two days, which include a mixture of multiple-choice exams, filmed assessments on the use of CCTV equipment, communication devices and a written assessment in which you will be writing an incident report. FGH Training is an inclusive training provider and adept at making reasonable adjustments for students with additional learning needs.
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