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This qualification is for those working in environments where they are likely to have to deal with aggressive individuals. Examples may include those working in service industries or retail. The qualification is not for those that are likely to have to intervene in violent situations.
By completing this qualification, learners will be able to outline the legal aspects related to work-related violence and understand common risk and control factors related to workplace violence and be able to recognise and manage incidents of aggression and abusive behaviour.
All pricing is inclusive of VAT. For training outside of our core delivery area (North West, Midlands and West Yorkshire), additional costs for travel and accommodation may apply.
English Language
Learners should have, at a minimum, language skills in reading, writing, speaking, and listening at Ofqual Level 1 or an equivalent standard. If you are unsure whether you meet this requirement, please contact us.
The method of assessment for this qualification is by Multiple Choice Examination (MCQ).
As this qualification is regulated in England, the assessments are conducted in English. It is important that learners have reasonable abilities in English language to have a fair opportunity to being successful.
Successful learners will receive a personalised Qualsafe Level 2 Award in Principles of Manual Handling (RQF).
This course is on the Regulated Qualifications Framework (RQF).
The QNUK Level 2 Award in Preventing Violence in the Workplace can benefit your team by helping learners understand how to recognise, manage, and respond to aggression and abusive behaviour in the workplace. FGH Training delivers this course to build confidence, improve awareness of workplace violence risks, and support safer day-to-day interactions in environments where people may face challenging behaviour.
This course is suitable for people working in environments where they are likely to have to deal with aggressive individuals, including service-based and retail settings. FGH Training delivers it for organisations that want their teams to better understand how to manage aggression safely, while recognising that this course is not designed for those expected to physically intervene in violent situations.
Learners will gain an understanding of the legal aspects linked to work-related violence, along with common risk and control factors connected to workplace violence. Through FGH Training, they will also learn how to recognise and manage incidents involving aggression and abusive behaviour, giving them practical knowledge they can apply in real working environments.
This course is useful because it helps organisations improve awareness of workplace violence and gives people a better understanding of how to deal with aggression in a safer and more controlled way. FGH Training provides this qualification as a practical way to support safer working practices, reduce risk, and improve confidence in environments where challenging behaviour may arise.
Yes. FGH Training delivers this as a regulated qualification, and successful learners receive certification on completion.
Get in touch, and our team will do their best to accommodate your request.